Return and Refund Policy

RETURN POLICY

Thank you, we hope you are happy with your purchase. If you are not completely satisfied, you may return the item for a full refund, store credit, or exchange. Please see below for details about on our return policy.

RETURNS - All returns must be postmarked within fifteen (15) days of the purchase date. All returned items must be in new and unused condition.

RETURN PROCESS - To return an item please send email to service@eastindiesny.com to request return shipping label and place the item securely in its original packaging with the return form provided.

REFUNDS - After receiving and inspecting the condition of  the item, we will process the return. Please allow at least seven (7) days from the receipt of the item for the return to be processed. You will be notified by email once the return is completed.

EXCEPTIONS - For defective or damaged products, please contact us at the email address provided. 

 Please Note

     ●     Sale items are FINAL SALE and cannot be returned.     

 QUESTIONS

For questions about our return policy, please contact us at: 

service@eastindiesny.com